Pooja Craft & Embroidary

1. Sales Strategy & Planning

• Develop and implement effective sales strategies to achieve company targets.

• Identify new market opportunities and expand the customer base.

2. Team Management

• Lead, motivate, and manage the sales team to achieve monthly and yearly targets.

• Provide training, guidance, and performance feedback to team members.

3. Client Relationship Management

• Build and maintain strong relationships with new and existing clients.

• Handle key customer accounts and resolve client issues professionally.

4. Revenue & Target Achievement

• Monitor sales performance and ensure revenue goals are met.

• Prepare sales forecasts, reports, and performance analysis.

5. Business Development

• Generate new leads and convert them into business opportunities.

• Coordinate with marketing and other departments to increase sales.

6. Reporting & Analysis

• Track sales metrics and prepare reports for senior management.

• Analyze market trends, competitor activities, and customer needs.

• Leadership and team management

• Strong communication and negotiation skills

• Customer relationship management

• Strategic planning and problem-solving

• Target-driven and result-oriented mindset

1. Customer Assistance

• Greet customers and understand their requirements.

• Provide information about products, features, and pricing.

• Help customers choose the right products based on their needs.

2. Sales & Target Achievement

• Achieve daily, weekly, and monthly sales targets.

• Promote products, offers, and discounts to increase sales.

• Upsell and cross-sell products to maximize revenue.

3. Product Display & Store Maintenance

• Maintain proper product display and ensure shelves are well stocked.

• Keep the store clean, organized, and attractive for customers.

4. Billing & Transactions

• Handle billing, payments, and cash transactions.

• Ensure accurate invoicing and proper record keeping.

5. Customer Relationship

• Build good relationships with customers for repeat business.

• Handle customer queries, complaints, and returns politely.

6. Inventory Support

• Assist in stock checking and inventory management.

• Inform the manager about low stock or fast-moving products.

• Good communication and customer service skills

• Sales and persuasion ability

• Product knowledge

• Basic computer and billing skills

• Positive attitude and teamwork